Delivered the implementations on an average 95% on time.
Built and managed the new development team (PHP MySql, Digital Marketing and Field Marketing) of size 5 within 30 days of project approval.
Introduced several project management processes such as, task management, Issue Management, time sheet management, project lifecycle management and change management based on PMI guidelines.
Set up an exhaustive risk management system for to be used by all implementation projects.
With timely intervention (crashing), brought a critical implementation project on time delayed by 15%.
Brought the number of issues, down by an average of 17% per customer by designing and delivering an effective training program for the clients.